Entries Tagged as 'MedSpa'

The Secret to Successful Medical Spas

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Medical Spa Do’s and Don’ts Presented by Medspa Expert at International Medspa Conference

Owner of the Best Medical Spa in America shares information on building a successful Medspa Medical Spa success.

Owner of The Best Medical Spa in America Shares information on building a successful Medspa Medical Spa Success Presented at Orlando Medspa Conference Medical Spa Success: Best Practices from the “Best Med Spa” in America - Kile Law, Co-owner.

In 2003, Blue Water Spa literally started from scratch with no patients or clients. Just three short years later, Blue Water Spa was named the Best Med Spa in America by American Spa magazine in 2006 and went on to gain the prestigious designation again in 2007. In just five years, Blue Water Spa has doubled its space, nearly quadrupled its staff, and seen nearly 15,000 clients with an amazing 87% repeat customers. In this fast paced session, Kile Law will share her best decisions, biggest mistakes, and tells what she would do differently if she could do it all over again.

Topics covered will include:
• How to select med spa technology;
• Spa design;
• Recruiting and retaining an exceptional staff;
• Affordable and non-traditional advertising;
• Proven marketing techniques;

Kile Law is recognized as a leader in the medical spa field. She owns Blue Water Spa , a medical spa in Raleigh, NC with her husband Michael Law MD. The spa has been named Best Medical Spa in America 2006 and 2007 by American Spa Magazine.

Kile was named Humanitarian of the year 2005 by Aesthetics International, and under Kile’s leadership, Blue Water Spa has been named the Best Place to Work in North Carolina by the Triangle Business Journal. Kile has been providing training to physicians and aesthetic professionals since 1991. Her Newport Beach, CA company Laser Aesthetics was instrumental in bringing physicians and aestheticians together. Kile has appeared on numerous television programs and in many magazines.

Articles by Kile Law and interviews with her have appeared in countless medical journals and spa publications. She is an in demand speaker at both medical and spa conferences. Kile has slowed her pace recently and spends most of her time enjoying life as a wife and mother of her two young sons.

To register or for more information go to the Blue Water Spa

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Medispas in North Carolina

Pure Med Spa Lawsuit in Chicago - complications from a fat dissolving treatment

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Medical Spa Leaves Woman With Severe Tissue Damage

Medical spas are popping up everywhere. The CBS 2 investigators have been uncovering problems and tonight, Pam Zekman reports on a chain with a controversial treatment performed at six locations.

It’s called Pure Med Spa and it was recently hit with a lawsuit alleging fraud and negligence. The suit was filed by a patient who suffered horrifying complications from a fat dissolving treatment.

The woman believes she was the victim of a cosmetic con.

Her first introduction to the Pure Med Spa chain was their website. It described its “non-surgical technique” for “spot weight reduction” as “generally considered a safe procedure.”

The website says “side effects are extremely minimal … usually limited to minor bruising.”

But after the woman had the treatment, she said “I had rotting flesh on my legs for almost five months.”

Mesotherapy, also known as lipodissolve, involves injections of a solution that includes phosphatidycholine, a main component of bile. Bile is what breaks down fat in our intestines.

Plastic surgeon Dr. Julius Few says “the problem with phosphatidycholine is if it’s not in that controlled system and it’s in a high enough concentration, it’s like battery acid. It’ll eat through anything.”

Few has treated patients who had the treatments elsewhere and had complaints ranging from “no effect at all, meaning the patient spent thousands of dollars and saw no benefit” to tissue damage to “flesh eating infections that could have been life threatening.”

Medical spas fall into a gray area because the state does not regulate them. Many do not necessarily have doctors performing or even supervising lipodissolve or mesotherapy treatments, even though state regulators say they should because lipodissolve is not FDA approved.

Pure Med Spa’s website implies its treatments are performed by ‘highly skilled physicians,” but it was a nurse, not a doctor who screened the woman who filed the lawsuit in this case.

“She said it was FDA approved,” the woman said. The same nurse injected her stomach, hips and thighs for several hours.

Afterward, the woman said “I went to sit up and was shocked by the fact that my hips and my thighs were almost black. … I became incredibly nauseous and began vomiting.”

She was rushed by ambulance to a hospital, stabilized and sent home. Over the next week, she says she repeatedly called Pure Med Spa to complain of increased pain, redness and swelling at the injection sites.

Finally, a Pure Med Spa doctor bandaged her sores, gave her an antibiotic and sent her home.

“It just became progressively worse,” the woman said. “It was not scabs. It was rotting flesh … and the whole outside was just completely infected. And it was just eaten from the inside out. Oh my God.”

Hospital doctors diagnosed dry gangrene and warned that two things could happen if surgery was required.

“One is removing large parts of your legs. And the worst case scenario would be the removal of one or both of my legs,” the woman said.

In her lawsuit, filed last month, she accuses Pure Med Spa and its doctors of negligence and consumer fraud.

Her attorney, Marc Shuman, said “it’s misleading (to say) that it’s FDA approved. It’s misleading as to the side effects. And it’s misleading as to who actually gives the procedure; a nurse versus a doctor.”

Many doctors believe the treatments should not be done at all. Few said, “It has not been evaluated scientifically and therefore we do not know what the long term or even the short term risks are.”

The woman’s wounds finally healed but she’s badly scarred. “I’m angry at the fact that these medical spas are allowed to perform such a procedure,” she said.

In a statement the company said “We have performed thousands of these procedures to date and the vast, overwhelming majority of these clients are completely satisfied with their results. We’ve had very few reported complications from these procedures.”

As for the issue of a nurse giving the fat dissolving injections, the company said Illinois law allows doctors to delegate their tasks or duties to nurses or other staff.

The company issued this statement to CBS 2 in response to our questions:

“Pure Med Spa is a leading international provider of med spa services with over 50 locations across North America. We have thousands of satisfied clients who are thrilled with the results of their treatments. Our services are provided by trained professionals including medically trained and accredited physicians, nurses and aestheticians. Our practices, procedures and protocols, together with our training and certification programs, ensure that our clients receive the highest quality standards of treatment. All procedures involving injections are handled either by physicians themselves or by nurses trained by a Pure Med Spa supervising physician. All physicians and nurses are required to take continuing education in their fields. With respect to mesotherapy/lipodissolve procedures, we have performed thousands of these procedures to date and the vast, overwhelming majority of these clients are completely satisfied with their results. We have had very few reported complications from these procedures. We truly regret any situation where a client is not 100% satisfied with the results of any procedure. We strive to make every client a satisfied and loyal Pure Med Spa client.

“With respect to certain procedures which are being performed by nurses, please see Section 54.5 (d) of the Medical Practice Act which states “Nothing in this Act shall be construed to limit the delegation of tasks or duties by a physician licensed to practice medicine in all its branches to a licensed practical nurse, a registered professional nurse, or other persons.” We are not aware of any ruling from the Department of Financial and Professional Regulation or any other regulatory body or agency that supersedes the provisions of the Medical Practice Act.”

The company did not respond to our specific questions about the two cases of tissue damage highlighted in this report.

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Deja Vu Med Spa Opens in Goodyear AZ

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Couple hope to tap into growing med spa trend

Add Goodyear to the growing list of Valley communities that are now home to med spas, the resort like centers where clients receive cosmetic procedures in a luxurious and relaxing environment.

Husband-and-wife team Brian and Jennifer Dursteler are the latest to cash in on the boom with their Deja Vu Med Spa, which opened Friday on McDowell Road east of Bullard Avenue. It will offer more than a dozen treatments and procedures ranging from couples massages to acne therapy to laser cellulite removal. The Durstelers’ business model is to lure customers by offering advanced technology they say isn’t offered at other med spas, such as the Slimdome. The Japanese-designed contraption claims to enable users to shed up to 600 calories in a single 40-minute session by inducing three times the volume of sweat that can be produced by a traditional sauna.

“They call it the ‘marathon sweat,’ ” Brian said, because the oil-based sweat the machine induces comes from the sebaceous glands, the same source the body uses to produce sweat when undergoing heavy endurance training.

The spa also will offer treatment by a device called the Omnilux, which emits different-colored LED lights designed to remedy skin afflictions. Blue light is said to kill acne-causing bacteria, red light reduces redness caused by cancer treatment.

Dr. Michael Desvigne, a plastic and reconstructive-surgery specialist at Banner Arizona Medical Clinic in Peoria, isn’t surprised the Durstelers are going the high-tech route.
“As the Baby Boomers get older, the demand continues to rise for non-invasive alternatives to cosmetic surgery,” he said. “People don’t want to come into a sterile office with everyone wearing white coats. They want a place where they feel comfortable.”
Desvigne added they don’t want long recoveries, either.

The Durstelers expect their biggest draw will be the Lipotherme, a minimally invasive alternative to traditional liposuction. The patient undergoes only local anesthetic and is fully awake while the operator inserts a tiny fiber under the skin to heat and dissolve layers of fat tissue. The laser also stimulates collagen production to help the skin tighten itself and to eliminate the need for further skin-smoothing procedures. The treatment is one-third to half the cost of traditional liposuction, and the patient reportedly can walk out of the office with only minor redness and essentially no recovery time needed.

But Dursteler said safety is the biggest benefit of the Lipotherme. Most complications with liposuction are related to the anesthesia, he said, so “by keeping the patient awake, the Lipotherme is a lot safer.”

Safety should be consumers’ top concern when considering treatment at a med spa, Desvigne said. One way to ensure quality treatment is to look at the center’s medical director. Check his or her license and training at the Arizona Medical Board’s Web site, www.azmd.gov, and look into the credentials of the other staff members. Ideally, anyone conducting a procedure should be a registered nurse or have some sort of medical training as well as laser training.
As for Deja Vu’s employees, all seven have received laser training, and the only two staffers who will administer injections are the Durstelers.

Jennifer is a physician’s assistant, and Brian, Deja Vu’s acting medical director, is a physician. Both work at Goodyear’s West Valley Hospital, where Brian is vice chief of medical staff and medical director of the emergency department.

 Deja Vu Med Spa

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Goodyear AZ spas

 

Med Spas Recession proof your spa business

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Recession Proof Your Medical Spa

Industry Experts Agree: Medspas Must Alter Their Business Strategies To Find Success In Today’s Economy.

Fortunately for medspa owners, current economic conditions have impacted their industry less than many other business sectors. Still, many medspas have seen their revenues dip by 10-20% during the last 12 months and others have had even worse results. Med Spa Closings Despite the industry figures, a number of medspas across the country are flourishing, increasing revenues and their bottom line. The successes mark a trend in the industry…the ‘cookie cutter’ approach is not working the way it did when the economy was stronger, but there is still great success to be had if companies make some strategic changes.

“It’s a matter of structuring your business in a way that responds to current market conditions”, says Dee Deluca-Mattos, President of the Medical Spa Society, a not-for-profit organization dedicated to the advancement of the medical spa industry. “By making a few key changes, we have seen some medical spas do very well, even doubling their revenues, while other locations that simply ‘stay the course’ are languishing.”

The Medical Spa Society introduces industry expert, Francis X. Acunzo CEO of Acara MedSpas to present a Webinar that focuses on how to manage your business in these changing times, “Recession Proof Your Medical Spa”.

“I have personally and successfully weathered 2 recessions owning and operating Spas and Medical Spas in the US. I look forward to sharing my insight and wisdom on how to recession proof your medical spa.” states Francis X. Acunzo.

About the Medical Spa Society:
The Medical Spa Society is a not-for-profit organization dedicated to raising and upholding the level of professionalism practiced throughout the medical spa industry through professional and consumer education. The Society’s mission is to promote education, communication and standards of excellence for the medical spa profession. They are committed to providing educational forums that allow the industry to stay informed about the latest innovations and cutting-edge developments in the spa and medical fields.

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Core Dimension Training and Corporate Realty Advisors Assistance Med Spas

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Core Dimension Training and Corporate Realty Advisors announced an agreement centered on providing national real estate consulting services to physicians offering medical aesthetic services in their respective markets.

 announced an agreement centered on providing national real estate consulting services to physicians offering medical aesthetic services in their respective markets.

Core Dimension Training is one of the nation’s leading aesthetic practice management companies. James Finnegan, Bruce Vermeulen and Paul Herchman are the Managing Partners and have extensive experience in the med-spa industry as owners, investors, managers, financiers, vender’s and consultants. They have been involved in hundreds of aesthetic businesses in the US and have an in-depth understanding of the economics and key business drivers of aesthetic businesses. Corporate Realty Advisors’ unique expertise and consulting platform in working with physicians in the development of aesthetic centers located in multi or single tenant real estate developments has enabled Corporate Realty Advisors to become one of the nation’s most respected commercial real estate consulting services company.

Paul Herchman said, “Today’s economic and aesthetic environment is changing. Now more than ever physicians must understand the details of revenue enhancement programs and the legal/operational aspects of their business. We have worked with Corporate Realty Advisors on numerous occasions in the past and we are confident that they will continue to provide our customers with the most accurate market knowledge, generating the best real estate course of action, facilitating the most favorable terms, and mitigating the physician’s exposure.”

Jay Rigelsky and Clint Dansby stated, “Corporate Realty Advisors is extremely excited to be working with Paul and Core Dimension Training.

Like Core Dimension Training, Corporate Realty Advisors strives to continually place client’s immediate needs at the forefront, while providing forward thinking strategies facilitating the client’s long term objectives. Our Medical Services Consulting Group has developed an individual services platform that generates unmatched negotiating leverage while successfully reducing exposure for the individual doctor or physician group. We are dedicated to exceeding the needs of the Core Dimension Training customer.”

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Solana Med Spa Chapter 7 Bankruptcy filing Medspa Closings

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BANKRUPTCY FILING

As the economy slows, the nationwide Solana chain of 50-plus franchised medical spas has locked its Irvine headquarters, filed for Chapter 7 bankruptcy, shut down its Web site, and disconnected its phone.  Their website indicates that another site is being developed by Higher Images.  Higher Images is a SEO and Internet Marketing and web design company.

The following is from a Medspa Blog:

Solana Medspas is out of business?

Sunday, June 29, 2008, 10:15:16 AM | Jeff BarsonGo to full article

Seems that Solana Medspas site is down. I’ve received two emails this morning asking if they’ve gone out of business and this comment on a Solana discussion thread in the forums:

“Well it looks like Buckingham and company can’t hurt anyone else. The website is down and they are nowhere to be found. Hey, Over It…the truth hurts. Are you sure you aren’t a Solana Owner in denial or just covering your rear end? Between the University of Arizona charges, Brooks College 60 Minutes expose and firing, Health West fiasco and connections, continuing client failures, deadbeat dad website stating a failure to pay tens of thousands in child support to his ex-wife (which was the final straw on why we didn’t contract with Solana), etc… Wake up everyone associated or affiliated with Buckingham. it is time you recognize him for who he is before he hurts more people.”

I don’t know why the Solana Medspas site is down but it can’t be a good sign. (The first time you load the page you may see a little ‘Solana Medspas Logo’ flicker for just a second before you’re redirected to the under construction page. This is usually a sign that the ISP has suspended the account.”

Neither the company’s chief executive, William Maya, nor its bankruptcy attorney could be reached for comment.

The company founder, John Buckingham of Mission Viejo, said he sold Solana on Nov. 20 to a private equity company in San Clemente and could not speak in detail about its current status.
Buckingham remained a director of the company, which helped entrepreneurs set up medical spas that provided spa services plus non-invasive cosmetic medical procedures such as Botox injections.

As recently as March, Buckingham predicted that the nation’s economic slowdown would help Solana MedSpas by freeing up new retail locations for its medical spas.
In an interview with CNN/Money, he said he was “excited about taking advantage of this year’s store vacancies to open another 20 locations in malls.”

At that point, he said Solana had 50 spas “located in upscale strip centers and lifestyle centers, which are typically open-air malls.”
In May, Solana struck a deal with cosmetic-laser company Cutera Inc. of Brisbane, Calif., which declared Solana the “preferred provider” for its products at medspas nationwide.
That announcement said Solana “has sold over 70 stand-alone retail med spas with others scheduled to be opened in 2008” and had established a new division, Solana MD, to open aesthetic spas in doctors’ offices.
Solana’s filing said it had $370,028 in liabilities but assets of only $11,713.

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Solana MedSpa franchises are still listed as for sale on franchising Web sites, with a total investment of $400,000 to $780,000.

The Franchise.com site, for example, says:
Solana MedSpas has forged a new medical spa model by combining cutting-edge aesthetics and wellness technologies with traditional spa therapies in a retail environment.
In a short period of time, Solana MedSpas has become a nationwide leader in medical spa development with a growing network of uniquely branded medical spas. With an emphasis on regulatory compliance, healthcare innovation, education, marketing and customer service, Solana MedSpas has emerged as the fastest growing developer of MedSpas in the US.

The Chapter 7 bankruptcy filing means that the company will be liquidated, not reorganized.

BANKRUPTCY DETAILS
Solana’s current owner is Strategic Connections L.P., which is listed in the July 7 bankruptcy filing as “c/o WEM Management Company, 422 Avenida Salvador, San Clemente.”
The company’s largest listed creditor is its owner, which had floated it a $160,000 loan.
Solana said it had income of $456,989 so far this year from its consulting services to owners and operators of spas.
It paid Maya $161,112 in salary from Nov. 24, 2007, through June 24, the bankruptcy filing said. Buckingham’s salary for that period was $148,918.
The one company-owned medical spa, Resolutions, A Solana Medspa, also filed for bankruptcy under its legal name, Solana Medspa Development LLC.
The Resolutions medspa, located in a Rancho Santa Margarita shopping center, closed suddenly two weeks ago without explanation, said a hairdresser working in the adjoining hair salon.
The medspa listed assets of $11,713 and liabilities of $121,329. It cited $0 as the value of its unsold inventory of cosmetics, cosmeceuticals and Botox, which were purchased for $51,388.
Irvine-based Allergan, the maker of Botox, is its largest creditor. The medspa owes Allergan $49,260, the filing said.
The Resolutions spa had income of $225,555 so far this year, its filing said.

Solana MedSpas - Expands and Launches New Divisions

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Solana MedSpas launches three new divisions

US-based medical spa development and consultancy group Solana MedSpas has expanded its company with the launch of three new divisions.

The first division, Solana MD, will provide consulting strategies for the integration of aesthetic medicine into existing practice. The second, Solana Elite Partner, will be operated as a membership program that grants access to elite discounts and services. The final division, Solana RX, will be a physician-based line of cosmeceuticals.

The Solana network of MedSpas currently contains 70 sites, with another 12 scheduled to launch around the US in the second half of 2008.

The group has also recently formed a strategic alliance with laser and aesthetic systems provider Cutera.

The partnership will enable Cutera to provide clients of Solana MedSpas with aesthetic systems for the latest anti-aging procedures, as well as hair removal and vascular therapy procedures.

Executive vice president of sales for Cutera, John Connors, said: “Solana and Cutera share the same philosophy so our alliance is a natural fit.”

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5 Ways to increase your MedSpa Business

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According to the International Medical Spa Association there are over 1,000 open medical spas in the U.S. Jeff Russell, CEO of MedSpa Financing says, “Competition is definitely setting in, and it’s not only direct competition from other medical spas, but indirect competition from businesses that offer the same services. You have salons that offer hair removal, day spas that offer dermal filler injections, and mall outlets that offer microdermabrasion.

If you are going to not only succeed, but thrive in this new environment, you are going to have to be better than your competition. Following these 5 tips will help you get that extra edge you’ll need to stay ahead of the pack.

1: Are you marketing to the right customer?
First and foremost, you need to look at your current customers and ensure your medspa is operating at capacity.

2: Get to know your neighbors
Do you know all the businesses surrounding yours? You may need to take another walk around the neighborhood, and see what new business building opportunities are available. As you are walking around, ask yourself these questions: Do they compliment my services? Can we help each other increase business by referring customers between us?

3: Network within your community
Many people associate networking with schmoozing. As a MedSpa owner, you need to always be networking. Where to network? There are many places from the local chamber of commerce, community groups, industry associations, or you can join a board or peer group.

4: Develop your communication skills
As a MedSpa owner, you interact with people everyday: staff, clients, suppliers, and the media. If there is one thing you need to master, it’s your communication skills. You need to be able to clearly articulate your key message consistently.

5: Recharge regularly
Quite often you are so focused on your customers, you forget about yourself. As a Medical Spa owner, you are going to find yourself absolutely drained. How are you going to grow the business? Should I advertise with this magazine? I just don’t have enough time. You need to achieve a balance between the MedSpa and your personal life.

“As you develop and grow your Medical Spa you are going to experience the same growing pains common to any new business, the key is identifying them and responding to them” says Russell. By following these 5 tips, you will see your revenues increase.

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Medical Spa Opening in St Claire PA - Acqua Blu Medical Spa & Plastic Surgery

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Medical spa set for Upper St. Claire

A Cranberry Township plastic surgeon is preparing to open a medical spa in Upper St. Clair, joining a highly competitive market that’s being challenged by a downturn in the overall economy.

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Dr. Brian Heil will open the 5,000-square-foot Acqua Blu Medical Spa & Plastic Surgery Center June 16 on Route 19, said Tony Aulicino, interim CFO. The $1 million facility, on the site of a former Chi-Chi’s restaurant, will include a retail sales center featuring an array of beauty products, spa area for facials and laser treatments and surgery suite for reconstructive and cosmetic surgery.

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The hiring of 10 people is under way, which will increase the total staff to around 30 people including nurses, estheticians, physician assistants and associate plastic surgeon Dr. Anna Wooten.

Acqua Blu hopes to gain a competitive advantage by using only board-certified plastic surgeons, which not all medical spas do, Aulicino said. Heil has been in private practice with Wooten in Cranberry Township for five years under the Premier Plastic Surgery name.

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